01 Oct Top 6 Benefits of epabx System
When your office is very small you can manage with a single telephone line. But when it grows a PBX System is must. With more telephone lines, and more telephone numbers PBX System helps in managing it.
- Helps in Internal Communication
A basic PBX System can help in creating a perfect inter communication Solution for your business.With a PBX system the call would be routed internally with no need to go outside the building.
- Easy Control of calls
Digital and IP phone systems can provide a receptionist feature that allows all the incoming calls to land on one number. Even during a outgoing call, there would be incoming call notification.
- Automated IVR
Top benefit of using a PBX phone system is that you don’t have to employ a receptionist to answer calls. You could have probably called a company and heard the “auto attendant” instructions directing you to dial a particular number for a specific service – that was a PBX system.
- Call Monitoring
PBX phone systems saves logs of all incoming , Missed and outgoing calls. Being able to see how many incoming calls your business received is a feature that most digital and IP PBX System posses. These can be viewed through system IP address or through separate softwares depending on brands.
- Web based configuration
An IP PBX can be programmed via a web-based configuration interface or a GUI, which makes it easy to maintain your phone system. Also it helps service providers to clear errors or issue with remote support as it’s web based.
- Increase customer support & productivity
PBX system helps in increasing customer support which in turn increases your company productivity. Latest PBX systems features also helps businesses to intergrate there softwares with PBX Systems.